Information & conditions

We remind you that a 'temporary visitor' tax of 2,10.- euro/day/person will be levied on all stays in accommodation establishments. Children till 14 year are free.

Half board rates include breakfast buffet and dinner with choice of menu, salad buffet and dessert buffet.

Free enter to the public indoor and outdoor swimmingpool and free use of the Wellness area inside the Hotel.

Supplement: 

  • Single room 6,00.- Euro / day

Reduction for the same service as the full-paying person:

  • 3. and 4. bed: reduction of 20%
  • To 1 Year free - inclusive bed for children
  • from 1 to 2 years: Euro 20,00 per day
  • from 2 to 4 years: Euro 35,oo.- per day
  • from 4 to 8 years: reduction of 50%
  • from 8 years to 12 years: reduction of 30%

It is usually with the reservation to transfer a deposit of Euro 400,00.- per person / week.

The bank coordinates are the following:

Cassa Raiffeisen Castelrotto Fil. Oltretorrente
BBAN: D 08056 23120 000302019876
IBAN: IT 71 D 08056 23120 000302019876
SWIFT: RZSBIT2B

On your journey day the room will be starting from 14.00 o'clock and ask you tu us the same on the departure day within 10.00 o'clock freely to give.

For the payment of the stay we accept cash and credit cards. No AMERICAN EXPRESS.

Travel insurance

Dear guest!

Would you like cancellation cover? Then we recommend Hotelstorno Plus Cancellation Cover. It includes additional benefits such as delayed arrival at your holiday location through no fault of your own.

Follow the link:

 

Cancellation policy:
Applied penalty charges (percentage applied to the amount of your reservation):

  • 3 month before arrival: No cancellation charges
  • 3 month till 1 month prior beginning the reservation: 40% of the amount of the reservation
  • 1 month till 7 days prior the beginning of the reservation: 70% of the amount of the reservation
  • From 7 days till the arrival day or no show: 90% of the amount of the reservation

Premature departure:
In case of premature departure the whole period will be charged.

Our Service

Parking/garage

Parking lot and garage for your car

Free Wi-Fi

Free Wi-Fi in the whole hotel

E-Charge point

Recharging point for electric cars

Free bus tickets to travel through Alto Altige

Where you’ll find an answer to all your questions and needs

Aquatic oasis only 100 meters away from the hotel